Bdbjet's Privacy Policy — Your Data, Our Responsibility

Introduction

Bdbjet (referred to as "we", "us", or "the Platform") is a trusted online Sports Betting and gaming platform in Bangladesh. Protecting the privacy of our members' personal information is our highest priority.

This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have over your information. By using any bdbjet service, you are considered to have accepted this Privacy Policy.

We are committed to protecting your privacy — no compromises. Your trust is the foundation of our platform.

What Information We Collect

Bdbjet collects your information in several ways. Details are outlined below:

Directly Collected Information

The following information is collected when you open an account, make a deposit, or contact us:

• Identity Information: Full name, date of birth, nationality
• Contact Information: Email address, phone number, residential address
• Login Credentials: Username and password (stored in encrypted form)
• Payment Information: Mobile banking number, bank account details
• Verification Documents: National ID card, passport, or driving licence

Automatically Collected Information

Some information is collected automatically while you use our platform:

How Your Data Is Used

We use your data only for specific, legitimate purposes. Full details are provided below:

• Account Management: Creating, verifying, and maintaining your account.
• Payment Processing: Ensuring safe deposits and withdrawals.
• Customer Support: Addressing your questions and resolving complaints.
• Security: Prevention of fraud, money laundering, and other illegal activities.
• Legal Obligations: To meet the requirements of government and regulatory authorities.
• Service Improvement: Analytics to improve the platform experience.
• Age Verification: To ensure the platform is only accessed by users aged 18 and above.

Data Sharing Policy

Bdbjet believes your data belongs to you. However, in certain circumstances, limited data sharing with third parties may be necessary:

When Your Information May Be Shared

• Payment Processor: Necessary data is shared with Mobile Pay, Nagad, Rocket, and similar services to process transactions.
• Identity Verification Services: Shared with authorised verification bodies to complete the KYC process.
• Legal Authorities: Where required by court order or government directive.
• Fraud Prevention: With specialized services for fraud detection.

Third-Party Responsibility

Third parties with whom we share your data are required to uphold the same privacy standards. They may not use your information beyond what we have authorised.

Cookie Policy

Cookies are small data files stored in your browser. bdbjet uses the following types of cookies:

• Essential Cookies: Used to manage login sessions and core platform functionality. Disabling these cookies will prevent the site from working properly.
• Functional Cookies: To remember your preferences, such as language and time zone.
• Analytics Cookies: To analyze site usage and improve our services.
• Security Cookies: To prevent fraud and unauthorized access.

You can disable non-essential cookies through your browser settings, though some features may become limited as a result.

Data Protection Measures

Bdbjet uses multiple layers of security to protect your information:

• 256-Bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): Members can enable 2FA for an added layer of security.
• Firewall & Intrusion Detection: To prevent unauthorised access.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Limited Access: Only authorised staff have access to your data.
• Data Backup: Regularly encrypted backups to prevent data loss.

Data Retention Period

We only retain your data for as long as necessary. The retention periods for different types of data are outlined below:

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: Up to 7 years for legal and regulatory compliance.
• KYC Documents: Up to 5 years following verification.
• Communication History: For up to 2 years to improve support quality.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, your data is securely deleted or anonymised.

Your Rights

You have clear rights over your own information, and bdbjet fully recognises them:

To exercise any of these rights, email us at support@bdbjet.biz. We will respond within 30 business days.

Third-Party Links & Services

The bdbjet platform uses certain third-party services, such as payment gateways, which have their own privacy policies.

We carefully select these third parties and ensure they adhere to high data protection standards. However, bdbjet cannot take full responsibility for their own independent services.

Privacy Policy Updates

Bdbjet may update this Privacy Policy from time to time due to legal changes, new services, or technological developments.

For significant changes, we will notify members via email or platform notification. Continued use of the site after any changes constitutes acceptance of the updated policy.

Contact Us

For any privacy-related questions, complaints, or to exercise your rights, please contact us:

• Email: support@bdbjet.biz
• Subject: Send with the subject line: "Privacy Request — [Your Username]"
• Response Time: Up to 30 business days

We take every request seriously and aim to resolve it promptly. Your privacy is not just a policy to us — it is our core commitment.